- Terms of Service
This section outlines the rules and expectations for using our services:
- By booking with us, you agree to authorize charges for transportation services as described in the confirmation details.
- All charges apply exclusively to services rendered and cannot include unrelated expenses without written consent.
- Clients assume full financial responsibility for any damages caused to the vehicle by them or their party. Associated fees include:
- Vomit Fee: $350
- Excessive Cleaning Fee: $200 (for spills, food, or other messes)
- Cancellation Policy
Our cancellation policy ensures fairness and transparency for all bookings:
- 7+ Days Before Service: No cancellation fee, full refund issued.
- 72 to 48 Hours Before Service: 50% of the reservation fee will be charged.
- 48 to 24 Hours Before Service: 75% of the reservation fee will be charged.
- Less Than 24 Hours Before Service: Full reservation amount will be charged.
- No Shows: The total reservation fee will be charged.
- Liability Clauses
To maintain a safe, reliable, and professional service:
- BEST CAR SERVICE, Inc. is not liable for delays or cancellations caused by traffic, unsafe road conditions, or other circumstances beyond our control.
- Customers agree not to bring prohibited items onboard, including:
- Alcohol, unless explicitly permitted.
- Open containers or food.
- Any items exceeding vehicle capacity or posing safety risks.
- Smoking is strictly prohibited in all vehicles.
- Compliance with local and federal laws is required at all times.
Acknowledgment
By booking with BEST CAR SERVICE, Inc., you agree to these policies and understand the terms set forth. For more details, please contact us or visit our website at www.bcslimodallas.com.
