BCL TRANSPORTATION has a zero-tolerance drug and alcohol policy for drivers.

Reporting zero-tolerance concerns

If you suspect that a driver is under the influence of drugs or alcohol, call the authorities by dialing 911 or your local non-emergency assistance line if necessary, and then, contact BCL Critical Response Line by calling our Hotline 469-628-8674 or you can text directly from your phone to 24/7 text 469-628-8674. We’re available 24 hours a day, 7 days a week and will call you as soon as possible after you request the call. A concern does not need to be real-time to warrant reporting through this channel; the 24/7 line is available for any reports relating to safety during a ride.

If you would like to learn more about our safety measures, please visit our website: www.bcslimodallas.com