BCL Transportation enforces a strict zero-tolerance policy regarding drug and alcohol use by its drivers. The safety and well-being of our passengers, employees, and the public are our top priorities. This policy is designed to comply with applicable federal, state, and municipal laws, including regulations set forth by the City of Dallas.

Reporting Zero-Tolerance Concerns

If you suspect that a driver is under the influence of drugs or alcohol:

  1. Contact Authorities:
    • Dial 911 or your local non-emergency assistance line if immediate intervention is not required.
  2. Notify BCL Transportation:
    • Call our Critical Response Hotline at 469-628-8674, available 24/7.
    • Alternatively, send a text message to 469-628-8674.
    • We are committed to responding promptly to all reports, ensuring every concern is investigated thoroughly.

Concerns related to potential drug or alcohol influence can be reported at any time, even if the incident is not current. All reports are treated with the utmost seriousness to uphold the safety standards of our services.

Compliance with the City of Dallas

As per the City of Dallas Transportation Code, BCL Transportation adheres to the following:

  1. Driver Conduct:
    • Drivers must operate vehicles free from any influence of drugs or alcohol while on duty. This includes prescription medications that impair their ability to drive safely.
    • Routine and random drug testing are conducted as part of our commitment to a drug-free workplace.
  2. Passenger Safety Assurance:
    • Any reports of substance influence are immediately addressed. Investigations will determine whether drivers can continue their duties.
  3. Training and Awareness:
    • All drivers receive regular training on the zero-tolerance policy, ensuring they understand the responsibilities and consequences associated with non-compliance.
  4. Transparency to Riders:
    • Riders are informed about the zero-tolerance policy through communication materials and our website, as mandated by city guidelines.

Additional Safety Measures

BCL Transportation implements the following safety measures:

  • Background Checks: All drivers undergo rigorous screening processes, including criminal background checks, in compliance with local regulations.
  • Ongoing Monitoring: We leverage technology and rider feedback to monitor driver behavior, ensuring adherence to all safety standards.

For more details about our safety policies and measures, please visit our website: www.bcslimodallas.com.